Yesterday, one of our CIL conference attendees had to leave a workshop suddenly due to a medical emergency. The Crystal City Hyatt staff helped get an ambulance for her, gave her a taxi coupon for when she was ready to come back, and later in the day when hotel security staff saw her, said they were glad to see she was doing better and told her that if she was hungry, food was on the house. Amazing service. What a great hotel! Thank you for looking after not only this attendee, but all of our attendees.
Jane Dysart, Conference Program Chair