EBSCO 2.0

ITI Bloggers June 17th, 2008

Speaking of EBSCO (I was, wasn’t I?), look for its new 2.0 interface in July. They’re previewing it at the booth and it’s really pretty slick. They did a thorough job of usability testing, using Kent State’s Usability Lab and the University of Illinois. Funny how what librarians and library information companies think is perfectly obvious on a website is not at all obvious to endusers. Their eyes just don’t go where we think they will. Better to design a product that reflects how people actually interact with a web page than how we think they will or, worse, how we think they should.

Marydee Ojala

Editor, ONLINE: Exploring Technology & Resources for Information Professionals