EBSCO 2.0

Speaking of EBSCO (I was, wasn’t I?), look for its new 2.0 interface in July. They’re previewing it at the booth and it’s really pretty slick. They did a thorough job of usability testing, using Kent State’s Usability Lab and the University of Illinois. Funny how what librarians and library information companies think is perfectly obvious on a website is not at all obvious to endusers. Their eyes just don’t go where we think they will. Better to design a product that reflects how people actually interact with a web page than how we think they will or, worse, how we think they should.

Marydee Ojala

Editor, ONLINE: Exploring Technology & Resources for Information Professionals

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