2.0: Innovation or Anarchy?

ITI Bloggers December 5th, 2007

Great title for a session! Euan Semple, described as an "organizational anarchist" and an unconventional manager, was the keynote speaker in this session. He talked about:

efficiency, using a wiki for oil safety as an example
collaboration, a surgeon in a hospital in Finland using a wiki to share info with other surgeons
innovation, "ideas arise out of the large melting pot of people" who use space to discuss and dissent from the status quo – and love his quote "tiny ship of order vs vast sea of chaos"
communication, influening & leading rather than broadcasting; tips — ask good questions to steer the conversation & lob ideas via blogs to compel conversation
ROI, accountability
knowledge extration & retention
customer engagement, an example being an oil (BP) company creating a wiki for motor addicts
the bigger picture

Jane Dysart