Archive for June, 2007

Blue Bear’s View

ITI Bloggers June 6th, 2007

While it’s hard not to see
 the big blue bear statue peering into the convention center, how many SLA attendees noticed the artwork on the wall facing big blue? The trio of wall sculptures are titled "Model State: A Local Cosmology" (Survival, Artifacts, and Marking the Land) by John McEnroe. The artwork was part of the 2004 Public Art Program for the City and County of Denver, Mayor’s Commission on Art, Culture, and Film (John Hickenlooper, Mayor, and Noel Compdon, Chair). And if you’re feeling a bit tired by now, rest up knowing that you traveled around the 584,000 square feet of exhibit space several times over during the SLA conference.

Barbara Brynko
Editor in Chief
Information Today


How Far Did We Go?

ITI Bloggers June 6th, 2007

As the SLA meeting winds down in Denver, it’s time for the ITI Blog Team to report how far we walked to get the stories we’ve reported here.

Wearing pedometers supplied us by Thomson Scientific on Sunday, we’ve individually and collectively walked the height of Denver many times over, I’m sure.

Bloggers:  Report Your Time and Distance Here:

We’d walk how many miles to get a good story?
Dick Kaser 16.84 miles 11 a.m Sunday through 5 p.m. Wednesday
Barb Brynko  13.76 miles  3 p.m. Sunday through 5 p.m. Wednesday
Marydee Ojala  15.25 miles  noon Sunday through 5 p.m. Wednesday
Don Hawkins  22.64 miles  11 AM Sunday through 5 PM Wednesday
Paula Hane   9.50 miles  11 a.m. Sunday through 5 p.m. Wednesday
Team Total  79.48 miles  Whooo!

Posted by Dick Kaser
ITI VP, Content


Applying Social Tools to Library Projects

ITI Bloggers June 6th, 2007

Technology Poster Children

What do these four have in common?  They’ve put today’s new interactive communications tools to work in solving real world problems. 

At today’s New Technologies in Instruction and Training Poster Session, Keith Martin (upper left), of the National Institute of Standards, described how a wiki was used to get staff working online together.  In phase 1, researchers each got a wiki page to describe their responsibilities, the projects they were working on, and their skills and accomplishments.  But, he said, "it soon evolved as a way for teams to communicate, without having to hold meetings."  By placing team documents on the wiki, users were encouraged to collaborate there.  As a result, the wiki also served as a "great place to document projects," he said.

When Keith’s colleague at NIST, Nancy Allmang (lower left) conducted a survey of the technical staff, she learned that almost 50% preferred to get news about new library resources by receiving an e-mail alert with links to abstracts for new materials.

Julie Arendt (lower right), a reference librarian at Southern Illinois University, is having luck with using a blog to communicate with the departments assigned her.  One trick Julie is using to draw users to her blog is to use it to announce new articles published by the faculty, with links to the full-text in the library collection.

Cory Craig (upper right) used an online survey tool, Survey Monkey, to ask faculty and graduate students in the chemistry department about what information literacy skills they wanted and who should be responsible for training them (the library, the faculty or the students, themselves, via  self-instruction). The information has proved useful in developing priorities for library training program development.

Dick Kaser
ITI VP, Content


Visualizing More Wow

ITI Bloggers June 6th, 2007

There was another Wow session this afternoon, all about visualization. The speakers were Richard Brath from Oculus and Brian Chadbourne from Groxis. I was the moderator. Richard noted that if you watch CNN or CNBC and see the colorful background with colors and square representing how the stock market is doing, you’ve seen Oculus in action. In his view, visualization leads to faster understanding, delivers increased cognitive capacity, shows the big picture, and allows for comprehension of complexity. With visualization, you can look at events over time to see patterns. This can help companies detect fraud and surface hidden knowledge. He stressed the "sense making" that comes from visual images. He also thinks that work is not sequential and that technology should help people reshuffle data.

Brian (not Brad as the final program says) started his presentation by saying that he thought visualization is the real key to the future of competitive intelligence. Search is ubiquitous but primitive. Information visualization requires cognitive neuroscience plus human-computer interaction plus software language. Our world is visual and creative juxtaposition drives idea generation. He echoed Richard’s sentiments about the non-linearity of work and thinks discovery is more likely to come in a chaotic, serendipitous way. I was most impressed that he didn’t talk solely about Groxis and its Grokker product, although he did give us a nice demo. He then said that data manipulation leads to exploration and navigation, which leads to problem solving.He also mentioned other visualization companies, such as Spotfire, Hivegroup, Attenex, and i2, with a screen shot from each of them. The sponsor of this session, Dow Jones, should have been happy when he also threw up a slide of Factiva’s Search 2.0.

In the question and answer part of the session, Brian mentioned an upcoming deal with Thomson Gale that will be unveiled (probably) during ALA.

Marydee Ojala

Editor, ONLINE: The Leading Magazine for Information Professionals, www.onlinemag.net

 


More News from the CCC

ITI Bloggers June 6th, 2007

If you haven’t checked out the Copyright Clearance Center’s new Web site (www.copyright.com), it’s worth a look. The revamped site, which was introduced in mid-May, features crisp graphics, a streamlined search and order process, and easy-to-use functions for Business, Academics, and Copyright Central
. "The Copyright Central section is the new copyright information portal," according to Bill Burger, vice president of marketing (right). "Users can click on the link and find the latest news on copyright topics, our new blog and others, and plenty of reference articles." The new site was more than a year in the making, said Burger. "We worked with reps from more than 60 organizations via usability tests and focus groups to create the site." People are using content in changing ways, and the way in which permissions, copies, information sharing, and protecting IP interests have changed too. "People are adapting to the new ways that content is being used, and we’re here to make the process as easy as possible."

Barbara Brynko
Editor in Chief
Information Today 


A Global Reach

ITI Bloggers June 6th, 2007

In his opening keynote address at SLA, former vice president Al Gore quoted an African proverb: "If you want to go quickly, go alone. But if you want to go far, go together." And Jane Kinney Meyers, winner of the Dow Jones Leadership Award, knows this firsthand. When she took her first steps in helping the street children in Zambia, people followed.

Meyers was the inspiration and founder of the Lubuto Library Project (www.lubuto.org). This project is helping children who have been orphaned by the HIV/AIDs pandemic in sub-Saharan Africa and are now living on the streets. Today, more than 43 million orphans live in the region, and 11 million of them have been orphaned by HIV/AIDs. The word "Lubuto" in the language spoken by the Bemba people of Zambia and the Democratic Republic of the Congo means "enlightenment, knowledge, and light." The recognition of her work generated a standing ovation from her SLA peers when she won the leadership award on Sunday, June 3.

For Meyers, the years of planning and organizing this project put her library expertise into high gear. "As a librarian, I looked at these street children and I asked the basic questions: Who is our audience and what do they need?" She started reading to the street children, providing a ray of hope to those children without a family who have fallen through the cracks of educational and service institutions. Several years ago, she established a makeshift library in a shipping container to provide a safe haven for the children to read and to learn. The children came and kept coming. And a community was born.

Construction on the first real library is now nearly completed and will open its doors to the children at the end of June. This will be the first of 100 libraries expected to be built in the region during the next few years. Storytelling, poetry, reading, and singing are just a part of the programs being offered, along with an arts center.

The regional field office, which is a registered non-governmental organization in Zambia, is in Lusaka, Zambia, where "100 percent of the funds that are donated to the Lubuto Library Project go directly to what you see," said Meyers. When she returns to Zambia, the street children will see her and run after her, shouting, "Jane Meyers, Jane Meyers." The kids even remember what book I read to them, she said. When some skeptics questioned how Meyers would get the street kids into the new libraries, Meyers answered simply: "How are we going to keep them out?"

Barbara Brynko
Editor in Chief
Information Today


SLA to Undertake Strategic Alignment Project

ITI Bloggers June 6th, 2007

At yesterday’s membership meeting, CEO Janice Lachance talked about the year and the tremendous changes the information profession is undergoing. She announced that, as a lead up to its centennial in 2009, SLA is undertaking an extensive examination of the information profession and of the association’s place in the evolving information economy and how best to serve member needs.  “Working with a team of researchers, brand experts and futurists… we will seek to define what the profession will look like in the next ten…twenty…or thirty years…and what you will need from SLA to continue to be successful.”
The organization has budgeted $1 million for the study, known as the Strategic Alignment Project. The lead on the project is Fleishman Hillard, Inc.; others participating include the industry advisory firm Outsell, Inc. and the futurist Andy Hines. According to those involved in the plan, there is no preconceived outcome to the study—no end game in mind. The unofficial tag line is “game change, not name change.”
Janice promised that the members would be informed and involved. “Throughout this alignment process, we will encourage your input and ask your opinions.  We will keep you up-to-date on our progress and consult with you at points along this path.” 
Paula J. Hane
News Bureau Chief, ITI


Daring to Be Dilbert

ITI Bloggers June 6th, 2007

Let’s face it, how many of us have at least one Dilbert cartoon taped to our computer screen? Part philosopher, part social commentator, Scott Adams is more than a cartoonist. His insights into management strategies, cubicle lifestyle, and staff antics are as poignant as they are funny. No wonder Dilbert graces more than 2,000 newspapers in 65 countries in 19 languages. In fact, The Washington Post has even saved a place for Dilbert in the most appropriate spot in the newspaper: the business section. Who else could distill the collective corporate directives we all encounter with such playful accuracy in a trio of cartoon cells. 

With a deadpan expression, Adams shared the ups and downs of his amazing career, from his start at age 11 trying to enroll in "The Art School for Young People" to signing on the dotted line to syndicate his cartoon to millions of readers who just can’t get enough of his wily wit. And no doubt, those challenging times were the ones that provided the real gems for his art. During his years working in corporate America, he was one of those who "arrived early, worked late and carried around a piece of paper like I had a purpose." As his career as a cartoonist was just getting started, he kept his day job in corporate America, and used his real-time experiences as the backdrop for his sassy celluloid characters and office absurdity. When he used a direct quote from a memo from the VP of Engineering in one of his early cartoons, he never thought that it would come back to haunt him. But sure enough, a colleague found the cartoon so "darn amusing" that he copied the cartoon for everyone who was attending the upcoming VP of Engineering’s staff meeting. It didn’t take long to connect the dots and the VP of Engineering was ready to fire Adams. Luckily, his boss’ boss came to the rescue with a failsafe plan: "We can’t fire him for his sense of humor, but we can find hideous projects for him to do until he quits." For Adams, those projects fit neatly into two categories: those that were impossible to do, and those that were possible to do but really didn’t need to be done anyway. 

Looking back, Adams said he credits watching the tail end of a TV show on "How to Become a Cartoonist" for renewing his passion for drawing cartoons. When he wrote to the host of the show for more information about cartooning, Adams said he received a letter from host Jack Cassidy, who offered some advice, including the fact that he’d get lots of rejections, but that he shouldn’t give up. After nearly a year of rejections, Adams put his Sharpie down and decided to give up drawing cartoons until he received a followup letter from Cassidy making sure Adams hadn’t given up on his dream. That letter provided the push Adams needed to get back on track, and so they say, the rest is history.

OK, so not every one of his cartoons actually made it into print, and he shared some of the best with the SLA audience, especially those that somehow managed to "accidentally offend" readers along the way, from unicorn lovers to research scientists to members of the Dork family to Uncle Milton Industries, Inc.’s. ant farm. Adams even explained why one of his Dilbert characters was romancing a librarian. Why? "Because librarians are hot!"

So whether the day unfolds with a "diabolical plan for downsizing" or Wally doing his best to make it into the bottom 10 percent in personnel ratings, let’s thank Adams for brightening our way up–and down–the corporate ladder.

Barbara Brynko
Editor in Chief
Information Today


Librarians in Pop Culture

ITI Bloggers June 6th, 2007

"Resourceful and Sexy"

In a session yesterday afternoon, Ruth Kneale shared her latest round of  fascinating observations about how librarians are depicted in film, books, comics, and even on T-Shirts.

High on her list of recommended reading is the comic book series about librarian Rex Libris, whom she describes as "librarians’ answer to James Bond." 

Rex, she explained, is involved in the unending struggle against the forces of darkness.  The six-book series provides "action interspersed with nerdy librarian concepts."

Ruth’s presentation will soon be available at her Web site:  http://www.librarian-image.net/  . . .

Check it out and, oh yeah, shushhhhh!

Dick Kaser
ITI, VP, Content


Cool Tool Report: RefTracker

ITI Bloggers June 6th, 2007

With 275 exhibitors to visit, I was hard pressed to get around to all that I wanted to see. But, at a reception one evening, another attendee mentioned that she’d been very impressed with RefTracker—so I stopped to see Arthur Brady and Linda Arret of Altarama Information Systems to hear about the reference and request management software. It’s not new—it’s now in version 3.3—but the capabilities it offers were new to me. Things have sure changed since my days at a reference desk (no, I won’t tell you how many years that’s been).
The reference department has always been hard pressed to report accurate stats. But, RefTracker not only handles statistics and analytical reporting, it can inform collection development decisions, provide a knowledge base, and much more. It’s a full work flow toolset for accepting, assigning, refining, answering, and reporting on every type of reference request. It accommodates phone/fax, Web forms, email, VoIP, instant messaging, text messaging, links to ILS and chat systems, and in-person walk-up requests. Brady stressed that it isn’t a trouble ticket system that has been repurposed from reference—the software was created from the ground up. If I were doing reference work in today’s complicated communication environment, I can’t imagine doing it without a tool like RefTracker.
Paula J. Hane
News Bureau Chief, ITI


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