Archive for November, 2005

First Steps into Online Information 2005

ITI Bloggers November 29th, 2005

The view from the balcony of the Olympia Grand Hall this morning showcased the colorful maze of exhibit booths and stands for more than 250 companies from around the world. When the doors opened moments later, crowds began streaming into the aisles, a few of the more than 11,000 information professionals, managers, publishers, and decision makers expected to attend the 3-day event. Colleagues greeted old friends with handshakes and exchanged business cards, eager to find out what’s new and sample the industry’s latest innovations. This is my first time attending the Online Information conference. Stay tuned for insights and news as I begin my whirlwind tour around the floor.

Barbara Brynko
Editor in Chief
Information Today


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The Shape of Knowledge? It’s a Mess!

ITI Bloggers November 29th, 2005

The opening keynote speaker, David Weinberger, posited this morning that the shape of knowledge in today’s web world is inherently “messy” – and that’s a “good thing.” Digitalization changes everything, and what made the real world hard, digital ordering makes easy, said Weinberger.

According to Weinberger, who is a philosopher as well as digerati, we are building a hugely messy web of linked metadata, and knowledge is now constituted by what’s interesting to us, not to an unknown expert or rigid Aristotelian hierarchy of information. Now, user-generated metadata completely flips the role of an expert. It flips the basics from limits and experts and filters to a way of ordering that is inclusive and can handle an formerly overwhelming abundance of information. No longer is there a limit on how much information we can have, and no need to filter it on the way into a system, but only on the way out, and then by a random group of users whose tracking and tagging converge to form knowledge.

Weinberger said knowledge now is defined by:
What: What’s interesting (to us)
How: By talking
Who: Everyone
Where: In global conversations
Why: Because we care

“Knowledge IS the conversation,” Weinberger said, turning upside down the established frame of reference of most of the knowledge workers in the audience.

The provocative Q&A following Weinberger’s remarks displayed the uneasiness of these highly organized info pros. Neil Infield asked, so where do we find or establish authority for information, what do we do now? Weinburger replied by saying that authority must be earned these days, rather than bestowed by institutions, citing newspapers as an example. He dodged another question about how tagging could enhance the information in structured databases (such as those we’ll see in the exhibition this week), and acknowledged to another questioner that academic institutions would be undergoing an awkward transition period. Linda Stoddart, the head of the library at the United Nations asked what would become of libraries and librarians. By now Weinberger was visibly perspiring (perhaps it was just the hot stage lighting), but held to his points that libraries might not go away, but they would have to change, and that librarians who dispensed information would need to become human filters rather than keepers of knowledge.

David Weinberger also keynoted our Buying & Selling eContent conference last spring in Arizona. When I spoke with him before his remarks today, he admitted there “wasn’t much new,” but he did recast his remarks for an info pro audience instead of the publishers and content industry executives who heard him in Scottsdale. Rafat Ali of PaidContent.org podcast that keynote, and you can find it at http://www.paidcontent.org/pc/arch/2005_04_11.shtml. As he did today, Weinberger concluded then that the result of messy knowledge is shaking the authority of institutions, and information owners and users to the core. That was certainly the feeling that emanated from today’s listeners.

For some excellent further thoughts and a counterpoint to Weinberger’s theory of shaping knowledge and conferring authority by user-generated consensus, see Richard Poynter’s blog summary of Steve Arnold’s keynote at October’s Internet Librarian International conference, also held here in London. Arnold was in the audience today, and said that Weinberger presented a "thought-provoking review of social indexing systems."

No matter how you react to what we heard this morning, it was food for thought, and challenges info pros and librarians to become human filters and participate in the conversation!

Nancy Garman
Information Today, Inc.
ngarman {at} infotoday(.)com
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BQ Podcast: The Future and Professional Ethics

ITI Bloggers November 29th, 2005

Ethics is a subject that affects all areas of the information industry. In this podcast, Searcher Editor Barbara Quint gives her thoughts on the subject.
Click here to listen.


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Visit to the British Library

ITI Bloggers November 29th, 2005


I had a fascinating tour of the British Library today. The breadth and depth of the collections are amazing! The Library is housed in a new building in Central London and incorporates all of the latest technologies for acquiring, cataloging, and housing books. A state-of-the-art system of conveyors delivers requested items from the 108,000 item collection stored in an underground 8-story on over 200 miles of shelving to users in one of the 11 reading rooms. Virtually all items are in the hands of the user within 70 minutes of being requested.

When a user submits a request, a two-part bar-coded request slip is generated. One part marks the book’s place on the shelf, and the other travels with the book and is retained when the book is given to the user. When the user returns the book, the two parts of the slip are reunited, and the book is reshelved. For the first time in its history, the Library can collect and compile usage data on individual items in its collection.

The building also contains exhibition halls with a variety of wonderful treasures, including first editions of Shakespeare, an original copy of the
Magna Carta, original musical scores by Beethoven, Mozart, and other noted composers, a copy of the Gutenberg Bible, and similar works. The exhibitions are open free of charge to the public, and I highly recommend you visit them if you have time during the conference. They are extremely interesting and worthwhile.

David Brown, Director of Publisher relations has agreed to give an interview to the Information Today blog on Thursday. He will discuss some of the library’s digitization work, including its joint projects with Google and Microsoft. Be sure and watch the blog for this exclusive interview.

Don Hawkins
Columnist, Information Today


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Tag It!

ITI Bloggers November 28th, 2005

The conference organizers have designated oi05 as the tag for blog posts (Technorati) and photos (Flickr) about the conference. Keynote speaker David Weinberger will have more to say about the tagging phenomena and the power of social networks tomorrow morning.

If you’re blogging the conference, use this code to search for tagged conference posts: , according to Matthew Gerry from VNU. I can’t force this blog software to show the code to post tagged entries, but clicking on this Technorati link will show it to you.

See the power of tags at work in these two Technorati links to blog coverage of last month’s Internet Librarian 2005 conference:

and
The right frame shows even more more related links, to FURL and Delicious.

The Internet Librarian photo posts were fun, especially this .

Nancy Garman
Information Today, Inc.
ngarman {at} infotoday(.)com
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Pre-Conference Workshops

ITI Bloggers November 28th, 2005

For some people, the conference starts tomorrow. For a few others, it started today with Pre-conference Workshops. For some reason (pure coincidence, conference organizer Katherine Allen told me this morning), all four workshop presenters were from the U.S. Chris Sherman gave his Web Search Update, Bob Boiko spoke on Content Strategy and Modeling, Stephen Arnold shared his research findings from his book The Google Legacy, and Mary Ellen Bates told her group about secrets for mining the deep web for competitive information.

Mary Ellen’s spellbound audience

Steve explains Google’s strategies

Marydee Ojala
Editor, ONLINE: The Leading Magazine for Information Professionals



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CIG Party

ITI Bloggers November 28th, 2005

This is probably the only party I’ll go to during the conference. CIG is City Information Group and this year they invited other organizations to join in on the party. The most interesting thing to me was talking with a few of the people who still remember CIG in its early days. I suppose what I took away was how CIG have changed from an adocacy group of a few, very powerful, very influential, mostly financial services librarians/information professionals to a more diverse group that includes vendors and those outside “The City.”

Marydee Ojala
Editor, ONLINE: The Leading Magazine for Information Professionals



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Libraries in a Perilous Era

ITI Bloggers November 28th, 2005

Library automation has been an “unqualified success,” but in a post-Web world, the tool is often perceived to be the end rather than the means, and that concerns Michael Gorman, long-time librarian, library technology advocate, and current president of the American Library Association.

This morning over tea, Gorman told me libraries are facing gigantic issues, including “the whole future of information.”

The emphasis on quick search and the retrieval of nuggets of information defies the thoughtful process of the scholarly tradition and libraries’ role in preserving and providing access to the human record of recorded knowledge, he said.

With the emphasis on quick search, Gorman said, “We’ve gone from cataloging to this sort of reduction of full texts . . . and a new age of amateurism [blogs] . . . and a belief in the great myth that everything is available on the Internet and everyone can find what they want.”

This, he said, creates a “perilous” environment for libraries, and even challenges the basis of our civilization by reverting to a pre-Gutenberg situation in which “everything is written on water, it just flows away.”

What about Google’s digitization of library collections?

“It’s a huge misallocation of resources,” he said. “There are lots of ways to find books, and digitizing whole texts is a waste of time. The chances of a snippet from a book showing up on the first screen of search results [as far as most users go] is fairly low. It would be better if Google would help solve the scholarly communication issue or fund the digitization of archives.”

If you are in London, you can catch Gorman’s Track 2 Keynote, “The Challenge of Digitization,” tomorrow (Tuesday) at 11:15. Though Google was not listed on the preliminary program, I understand from Gorman that Google has worked its way onto tomorrow’s session, which is focused on the future of libraries.

[Photo by Lisa Black, used with permission]

Dick Kaser
ITI V.P., Content

P.S. I’ll be publishing the full, and scintillating, interview with Gorman–who is definitely not a Luddite–in a future issue of Information Today.


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Exhibit Hall Returnees

ITI Bloggers November 28th, 2005

The exhibit hall was a flurry of activity today as exhibitors scrambled to have their stands ready for tomorrow’s opening day. VNU, the producer of Online Information and Content Management Europe 2005, have been boasting about adding some 40 new exhibitors this year. Several of us noticed, however, that a few weren’t brand new, but returnees who’ve been missing from the show floor for a few years. Notable among them were D&B, ICC Information, and LexisNexis Butterworth’s.

Really new exhibitors include Google and Vivisimo (or at least I think Vivisimo hasn’t exhibited before — one of my fellow bloggers is sure they’re a returnee, so I’ll have to ask them to verify).

Marydee Ojala
Editor, ONLINE: The Leading Magazine for Information Professionals



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Interview with Online Information Chair & EContent 100 Judge, Martin White

ITI Bloggers November 28th, 2005

We at EContent magazine are lucky enough to have Martin White, Chairman of the Online Information Conference, serve as one of our columnists, contributing editors, and as a judge for our annual EContent 100 awards. Martin has served as Chairman of the show since 2000 and has attended the event since 1976, missing only two events during the years since. Obviously, Martin brings to the show (and to EContent magazine) decades of experience in the information industry and a level of awareness few share. That said, in a recent chat, Martin revealed some interesting insights into the London show, his role in it, the EContent 100 list… and some very candid thoughts on the evolution of both:

Martin White (MW): Next year will be the 30th Online Information Conference, and I am bowing out. Although working on the event is a wonderful challenge and great fun it is time to hand over the chair to someone with a different perspective on the information industry and the information profession and a different vision of what the shape of Online Information should be. In the time I have been involved we have moved towards providing a set of ‘tracks’ that are really individual conferences, offering a very wide range of walk-in presentations on the exhibition floor which complement (rather than cannibalize) the main conference, and expanding our technology coverage, especially into the content management sector. We have also worked hard to ensure that we offer the chance for anyone with something important to say to be able to say it at Online, and yet balance this with being able to invite experts from around the world.

One of the key ways we do this is to have a wiki that supports the paper review process so that we can collaboratively identify emerging themes and issues that we may have missed as we set up the outline agenda in February, not only revising the structure of the conference but also sharing ideas for speakers that we should really have invited in the first place.

Michelle Manafy (MM): While the EContent 100 list has been out for a few days already, it really makes its grand debut at London Online. Do you feel this is significant? Is there an intersection between the list and the show?

MW: Absolutely. Over the years the Online Information Conference has tried to both be an event where people can catch up with developments in their fields, a sort of end-of-year review, but almost more importantly be the event which also challenges their assumptions about the future, things we also strive for with the EC100 list. Coming as it does just at the year end it is a great opportunity for information professionals to be able to priorities their objectives, resources and budgets for the year ahead. The Exhibition tries to do the same. The major vendors will be there to support year-end subscription renewal and to gain new business, but because the event attracts well over 12,000 visitors a year this is also the event where new companies have the best chance of being seen. Overall there should be over 200 vendors and I would hope that everyone on the EC100 list would be present.

MM: It looks to me like about 30 of those making our list this year are exhibiting at the show and likely many more are attending. This year, exhibitors will be presented with signs indicating that they made the list which they can display at their booths. Copies of the issue–along with a complementary item you’ll have to see for yourself–will be at the Information Today, Inc. booth (233A). Martin, as someone who has judged the EContent 100 list for years now, how is this year’s list different from others?

MW: It’s not so much the differences, as each year companies come and go. But this year the discussion around the vendors raised some interesting questions. How should we deal with major IT vendors, such as IBM and Microsoft, where there are some interesting innovations within what is largely business-as-usual? Is EC100 a reflection of the North American market, or a global market? If the latter then how do we rank companies with a strong local market but invisible outside of Europe. Then there may be companies with a substantial market share built up over many years in the business, but where product innovation and customer service are not of the highest order. I think that these concerns have always been present among the judges, but the ease with which we could comment this year through the Socialtext wiki brought them more visibility to the surface.

MM: What does it signify about the digital content industry?

MW: That perhaps it is not yet one industry! As a personal view I feel that if we do not put some more clarity and visibility into the scope and selection parameters of EC100 it may start to loose the very high reputation that it has developed.

MM: Do you see these trends mirrored in the Online Information show?

MW: Over the last few years Online Information has moved away from being ‘something for everyone’ because there was never enough of the ‘something’ to justify attendance at the conference. Now we focus on a number of individual issues and recognize that some themes are just not going to get a space this year.

MM: You specifically mentioned the Socialtext wiki we used for this year’s EContent 100 voting space. They are increasingly being used for conference/trade show discussion spaces. Do you think this is effective? Promising? Useful?

MW: I think this is a technology-driven approach. I think that conference organizers are very keen (if not desperate!) to add ongoing value to their conference, providing virtual exhibitions, delegate blogs and wiki discussion platforms. In principle I applaud this, but a bit more delegate research is going to be required if these ideas are to mature into something more than sandbox technology.

MM: Well I am sure most of the conference attendees will be watching this and many other of the technologies featured at the show and on the EContent 100 list for maturity and continued progress and innovation. Thank you, Martin, for your candor and insight.

Michelle Manafy, Editor
EContent magazine & the Intranets newsletter


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