Turning the Headlights on Users

Tony Llewellyn–Head, STM Information, for the British Library–has now introduced Leigh Watson Healy, Chief Analyst, Outsell, Inc.

Leigh is sharing market data and other statistics on user behavior. Her remarks are featuring differences between the behavior of info pros and “desktop searchers” (those folk we used to call the “end-users.”)

Dick Kaser
ITI,VP, Content

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